Privacy Policy

E-PAK Shipping respects your privacy. This policy explains how we handle information when you use our website, mobile application, and services.

Information We Collect

We may collect information you provide, including name, email, telephone number, account information, customer ID, shipping information, package and tracking information, and support communications. We may also collect technical information needed to operate and secure the service.

How We Use Information

We use information to create and manage accounts, provide package and shipping features, display package status, provide support, send service communications, improve the service, and protect against fraud, abuse, and unauthorized access.

Sharing

We do not sell personal information. We may share information with service providers when necessary to operate our services, comply with law, protect rights and safety, or when you direct or consent to sharing.

Security and Retention

We use reasonable safeguards designed to protect information and retain it as reasonably necessary for our services, legitimate business records, dispute resolution, and legal obligations.

Your Requests

You may contact us to request access, correction, or deletion of eligible personal information or account data, subject to applicable legal requirements.

Children

Our services are not intended for children under 13.

Changes

We may update this policy from time to time.

Contact

For privacy questions, use our Contact page.